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Certified
First™ Network
To assure your utmost satisfaction, each Certified First™
participant must measure up to the program's high standards.
Therefore, the CertifiedFirst designation can't be bought.
It must be earned.
To
participate in the CertifiedFirst Network, a repair center
must first meet stringent requirements in the following areas:
- Have
adequate facilities and equipment
- Provide
the full range of necessary auto body repair service
- Utilize
designated products
- Offer
a prescribed warranty on the workmanship and paint finish
- Consistently
achieve high levels of customer satisfaction
www.certifiedfirst.com
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PPG
Industries, Inc.
Established in 1883, this Pittsburgh-based company makes protective
and decorative coatings, flat glass, fabricated glass products,
continuous-strand fiber glass products, and industrial and
specialty chemicals. PPG operates 74 major manufacturing and
nine research & development facilities worldwide.
PPG
conducts a periodic customer satisfaction survey, for which
Doug's Custom Paint & Body consistantly rates well above the
estimated national average in all categories.
PPG
information is COPYRIGHT © 1996-1999 PPG Industries, Inc.;
All rights reserved.
www.ppg.com
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ASA
The Automotive Service Association (ASA) advances the professionalism
and excellence in the automotive repair industry through education,
representation and member services.
Doug's
Custom Paint & Body has been a proud member of the ASA since
1986.
www.asashop.org
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ASE
The ASE Blue Seal of Excellence Recognition Program recognizes
repair establishments with 75% of their technicians ASE certified
and that have a technician certified in each area of service
work they offer.
Doug's
Custom Paint & Body is proud to have ASE Blue Seals of Excellence
in the following areas:
- Damage
Analysis and Estimating
- Painting
and Refinishing
- Structural
Analysis and Damage Repair
- Non-structural
Analysis and Damage Repair
www.asecert.org
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I-CAR
I-CAR, The Inter-Industry Conference on Auto Collision Repair,
founded in 1979, is a not-for-profit international training
organization dedicated to improving the quality, safety and
efficiency of auto collision repair, for the ultimate benefit
of the consumer.
www.i-car.com
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SDABA
The South Dakota Auto Body Association has been in existence
for several years.
Doug
Voelzke has been a member of the South Dakota Auto Body Association
for 12 years, serving as President for 2 years, and participates
regularly in their round-table discussions.
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Mitchell
Area Chamber of Commerce
Doug's Custom Paint & Body is a member of the Mitchell
Area Chamber of Commerce.
www.mitchellsd.org
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